Transforming the Way People Move Through Life Evolv Technology’s mission is to make the world a safer place for people to gather. You have a right to be safe where you work, where you learn, and where you play. Evolv has screened more than 750 million students, educators, nurses, concertgoers, fans, worshippers, patrons of the arts and employees.
2 | 866-297-5454 • www.mcintoshcomm.com Evolv Will Change the Way You Think About Security Contents 3 ................About Us 5 ................A New Standard for Weapons Detection 16 ..............Evolv Express® System 22 ..............Evolv Express® Technology 28 .............Evolv Express® Integrations 32 .............Evolv Express® Custom Graphic Panels 35 .............Safer Zone Industries The Evolv Founders Story Instead of requiring people to adapt to the needs of security, Evolv Technology knew that security needed to adapt to the needs of people. This is why Evolv designed its state-of the-art security technology to be mobile, effective, and efficient. Learn how Evolv’s systems have evolved over time and see why and how our story has come to life: Visitors want to move quickly through security checkpoints at a seamless pace, knowing they’re wellprotected everywhere inside your venue — while your security teams want the assurance that they can reliably pinpoint and stop threats. This shouldn’t be a trade-off. The Evolv weapons detection system combines powerful sensor technology with proven artificial intelligence (AI), security ecosystem integrations, and comprehensive venue analytics to ensure safer, more accurate threat detection at an unprecedented speed and volume. Evolv Technology is transforming human security to make a safer, faster, and better experience. Its leading weapons detection technology systems, Evolv Express®, are noninvasive, part of a layered physical security approach, and can scan thousands of people an hour. By implementing Evolv’s state-of-the-art AI-powered weapons detection and analytics, it is transforming human security to make a safer, faster, and better experience for the world’s most iconic venues and companies as well as schools, hospitals, and public spaces. In this digital brochure, we’ll examine the principles to help leading venues around the world improve their physical security.
3 | 866-297-5454 • www.mcintoshcomm.com About Us Gene and Patty McIntosh started McIntosh Communications in 1989. Prior to starting McIntosh Communications, Gene McIntosh was a Motorola executive from 1974 until 1989. Motorola launched a national dealer program, and McIntosh Communications became a charter member of Motorola’s Dealer Program in 1991. McIntosh Communications has over 30 years of comprehensive knowledge of current and developing radio technology related to multi-channel, multi-agency two-way radio systems. McIntosh Communications has become the foremost expert in First Responder Radio Amplification System throughout Southern Nevada and Utah.
4 | 866-297-5454 • www.mcintoshcomm.com Evolv Technology Overview About Evolv Technology Evolv Technology (NASDAQ: EVLV) is transforming human security to make a safer, faster, and better experience for the world’s most iconic venues and companies as well as schools, hospitals, and public spaces, using industry-leading artificial intelligence (AI)-powered weapons detection and analytics. Its mission is to transform security to create a safer world to work, learn, and play. Evolv has digitally transformed the gateways in places where people gather by enabling seamless integration combined with powerful analytics and insights. Evolv’s advanced systems have scanned more than 425 million people, second only to the Department of Homeland Security’s Transportation Security Administration (TSA) in the United States. Evolv’s Mission: Safer Zones Evolv Technology’s mission is to make the world a safer place for people to gather. It takes that very seriously and is privileged to work closely with its customers to help mitigate risk and keep the public safe using Evolv Express®. Evolv Technology customers are security experts charged with providing safer places for their students, educators, employees, fans, patrons, healthcare staff and worshippers. Evolv shares that mission, keeping hundreds of guns from entering their venues daily. • 1,000+ Safer Zones • 450 Guns Detected a Day • 600+ Million People Screened Worldwide 2022 ASTORS Gold Award U.S. Department of Homeland Security (DHS) SAFETY Act for Evolv Express® Security Industry Association (SIA) New Products and Solutions Award Prevent and Detect Technology: Improve your security posture continuously through machine-learning and actionable insights. Advance Operations Process: From fit to deployment and ongoing ConOps, our security experts partner with you. Empower Staff People: From crowd flow to alert resolution and red teaming, our security experts are there to train.
A New Standard for Weapons Detection
6 | 866-297-5454 • www.mcintoshcomm.com A New Standard for Weapons Detection New Threats Demand New Standards Security leaders at venues and facilities worldwide strive every day to make members of the public under their care safe from mass casualty events. But current standards for weapons screening in the U.S. are decades old — dating back to 2003 and based on standards first authored in 1974. While initially authored for use in jails, courthouses, and airports, these standards have since been used in a wide range of venues far beyond those they were originally intended to address. While these standards have remained largely unchanged over the past 50 years, the threat and operating environments have transformed in important ways. New technologies have emerged, visitor experience has taken priority, everyday metallic objects we carry have changed dramatically, and new security threats have arisen. Considering all these changes, past standards for metal detectors have become obsolete. In contrast to the facilities for which these standards were originally designed, sports and entertainment venues, performing arts centers, museums, casinos, tourist centers, schools, houses of worship, workplaces, casinos, and theme parks are seeking to welcome their visitors and to prioritize the guest experience. With past standards, these kinds of venues are forced to choose between physical safety and guest experience — a painful tradeoff that is unnecessary in the current technological landscape. Physical security is always about more than detection technology alone. In the real world, security screening involves an integrated system of people, processes, and technologies that work together to address the threat in a specific operating environment. And defining the right technology to balance physical safety and guest experience relies on understanding how it fits within this broader system. While the right technology can harmonize with the people and processes that deploy it and thereby improve physical security, the wrong technology can in fact hinder the important work of safeguarding the public, putting an undue burden on security teams and increasing the risk of physical harm. Every operating environment is unique, which is why reevaluating what worked for airports, prisons, and municipal buildings is so critical to understanding the right security solutions for significantly different types of venues, their unique visitors, and the potential threats they may encounter. Critically examining historical standards based only on the technologies available at the time is the first step in this re-evaluation. The next step? A new standard that is better aligned to more types of venues, their business goals, their visitors, and their security needs. By exploring what’s possible with modern technology, what’s operationally sustainable for the people and processes across security teams, and how the system as a whole can better meet its objectives, venues can address the needs of both their employees and the visiting public alike, all while maintaining the high standards of weapons detection required to prevent the catastrophic loss of life.
7 | 866-297-5454 • www.mcintoshcomm.com A New Standard for Weapons Detection Since standards were written, the amount of metal we carry daily has increased. More people alarm the system than are carrying weapons — by a wide margin — resulting in false alarms and slow-moving lines that can themselves become soft targets for would-be bad actors. Metal detectors escalate the security risks they purport to resolve. The Metal We Carry Escalates the risks we face COINS KEYS BELT BUCKLES UMBRELLAS PAGERS MEDICAL DEVICES CELL PHONES LAPTOPS TABLETS GLASSES CASES WIRELESS HEADPHONES The Things We Carry 2000: NIJ standards 601.01 update 2003: NIJ standards 601.02 update 1974: First NILECJ Standard, 601.00, for Walkthrough Metal Detectors, is released. When faced with standards that failed to meet its needs, the airline industry adapted, adding new systems of protocols, procedures, technologies, and people to accommodate new threats as they emerged over time. Venues across other industries can follow suit. How One Industry Adapted New technologies for new standards 2009: Full-body imaging used at airports after underwear bomber is caught. 1960s s: Incidents of hijackings escalate; airlines adopt metal detectors in response. 2006: Liquids restricted on aircraft after British police uncover plot. AFTER SEPTEMBER 11, 2001: TSA is formed. DECEMBER 2001: Shoes removed at airport security after shoe bomber is caught. 2001 2006 2009 TODAY 1974 2000 2003 Metal detectors escalate the security risks they purport to resolve”
8 | 866-297-5454 • www.mcintoshcomm.com A New Standard for Weapons Detection Meeting Evolving Security Needs 6 Evolv Whitepaper | A New Standard for Weapons Detection In short, we simply carry more stuff that looks, to metal detectors, like a threat. Under those conditions, metal detectors alarm on “nearly everyone”, as they are designed to do, and as their standard indicates. Extensive lines— Potential soft targets for those intending to do harm—form simply by people using the technology as it was designed to be used; divest of everyday belongings, hand over your bags, rejoin the line when you are found to have alarmed from something you’ve forgotten. Get your bag wanded, or your person; or, worse yet, get stopped for a pat-down. Potential soft targets for those intending to do harm—form simply by people using the technology as it was designed to be used. “ “ Contrast this experience with the organizational objectives of venues where the public gathers: delightful, entertaining, and often expensive. They seek to be of great value to their guests—to welcome, not deter. Guest experience is paramount for these venues. Submitting their valued guests to not only unpleasant but potentially dangerous security screening scenarios is not desirable, nor does it reflect positively on their brands. But neither can these venues ignore the very real possibility of tragic mass shootings occurring on their watch, which is why the ability to balance security and guest experience is so important for them to address. The problem to be solved by weapons detection at the threshold of most public spaces isn’t the problem of finding every piece of metal on a person, the way it may be at the prisons and courthouses that the technology wasoriginally designed for. Instead, the challenge is to find those weapons most likely to be used in mass casualty events. In recent years, the weapons that have tragically been used to perpetrate most mass casualty events in the US have been assault rifles, shot guns, semi-automatic rifles and handguns, revolvers, and IEDs (improvised explosive devices). And outside the US, where knife attacks are far more common in these incidents, the weapons used represent the largest, fixed-blade knives capable of inflicting the most harm to the most people. In the U.S.: Weapons Used in Mass Casualty Attacks at Facilities and Venues Firearms IEDs In recent years, new threats of mass casualty events have emerged as people gather publicly in large, unsecured crowds. The Boston Marathon bombing; the Pulse nightclub in Orlando; the Las Vegas shooting at an outdoor concert — all of these tragedies have impacted crowds of people gathered in or around public spaces that had no weapons screening in place. Today, it is as important to protect those visitors that are inside the venue as it is to protect those waiting to gain entrance in a long queue outside — a “soft target” for those intending to do harm. Ironically, metal detector weapons screening can actually increase the risk of harm because it creates long, slowmoving lines when a large number of people want to enter a venue quickly. Because of their excessive alarm rates, metal detectors slow down crowds of people who are inevitably carrying something metal and, most likely, harmless. Technology simply hasn’t kept up with the changing realities of everyday life, including what we carry with us daily, over the last 50 or so years. When metal detectors were first introduced, pocket change, plus a key or two would be normal items to divest of, plus maybe a belt buckle or an umbrella. In the last few decades, the metal items we carry with us have evolved from pagers to cell phones to smartphones; we’ve added metal implants throughout our bodies to heal joints and limbs; we carry laptops and tablets and wireless headphones in our bags; and we’ve even adopted new popular uses for metal like water tumblers and glasses cases. In short, we simply carry more stuff that looks, to metal detectors, like a threat. Under those conditions, metal detectors alarm on “nearly everyone,” as they are designed to do, and as their standard indicates. Extensive lines — Potential soft targets for those intending to do harm — form simply by people using the technology as it was designed to be used; divest of everyday belongings, hand over your bags, rejoin the line when you are found to have alarmed from something you’ve forgotten. Get your bag wanded, or your person; or, worse yet, get stopped for a pat-down. Potential soft targets for those intending to do harm — form simply by people using the technology as it was designed to be used.
9 | 866-297-5454 • www.mcintoshcomm.com Achieving Operational Sustainability Past standards and the metal detectors that support them introduce an alarm rate that is not operationally sustainable. In other words, the system (people, processes, and technology) is overwhelmed by the excess of false alarms. In this system, when the error rate of the technology rises high enough, the front-line staff who execute the screening process are relied upon to replace the technology; and even the most experienced employee can be subject to fatigue. Walk-through metal detectors and wanding technologies rely on the expertise and astuteness of guards to find the metal item on the person or in the bag that alarmed. With so many common metal items alarming the system along with any potential weapons threats, the guards — not the technologies — are the ones doing the work of discerning everyday items from actual threats. And it becomes increasingly easy to miss the weapon you don’t expect to see. Because metal detectors are not held accountable to a specific level of threat detection accuracy at an acceptable alarm rate, they are allowed to externalize the errors they encounter, pushing detection responsibility to the people in the system. This can quickly overwhelm the system as a whole, increasing the risk of threats getting through. Venues should not allow the security technologies they rely on to externalize error correction in this way. Weapons detection technologies must be accountable to a reliable level of detection accuracy for specific threats at an operationally acceptable alarm rate. They must be able to demonstrate this accountability through quantitative measurements of their own success — like visitor count, alarm rate, time spent in resolution, a count of threat types and benign objects detected. These capabilities will grant a higher degree of operational excellence to the process, better supporting security personnel and their processes, and helping to reduce their overall error rates as well. In a modern weapons detection standard, the detection technology should be flexible enough to allow organizations to balance higher alarm rates with a better guest experience — without the risk of letting large weapons, capable of mass casualty events, into the venue. The detection accuracy and alarm rate of the technology must match the context of the venue, the capacity of the security staff, the business objectives of venue leadership, and the expectations of guests to be operationally sustainable. A New Standard for Weapons Detection The ability to reliably detect these significant threats to public safety, while balancing the need to move everyone who doesn’t pose a threat — that is, the vast majority of guests — through entryways as quickly and safely as possible is an important measure of success for a new technology standard. Evolv Whitepaper | A New Standard for Weapons Detection The ability to reliably detect these significant threats to public safety, while balancing the need to move everyone who doesn’t pose a threat—that is, the vast majority of guests—through entryways as quickly and safely as possible, is an important measure of success for a new technology standard. The many everyday items that can alert in metal detectors are taxing security personnel beyond their capacity to manage. This can be a safety risk in and of itself: if security staff is overworked and exhausted by so many alarms, they may be more prone to see an ordinary item than an actual threat and wave the individual on, not checking them thoroughly. In fact, the more nuisance alarms that are experienced, the less likely it is that a human will identify true threats among the stream of all the harmless items that the technology has identified. Humans simply get fatigued and become more likely to miss true threats. Because metal detectors are not held accountable to a specific level of threat detection accuracy at an acceptable alarm rate, they are allowed to externalize the errors they encounter, pushing detection responsibility to the people in the system. This can quickly overwhelm the system as a whole, increasing the risk of threats getting through. Past standards and the metal detectors that support them introduce an alarm rate that is not operationally sustainable. In other words, the system (people, processes, and technology) is overwhelmed by the excess of false alarms. In this system, when the error rate of the technology rises high enough, the front-line staff who execute the screening process are relied upon to replace the technology; and even the most experienced employee can be subject to fatigue. Walk-through metal detectors and wanding technologies rely on the expertise and astuteness of guards to find the metal item on the person or in the bag that alarmed. With so many common metal items alarming the system along with any potential weapons threats, the guards—not the technologies—are the ones doing the work of discerning everyday items from actual threats. And it becomes increasingly easy to miss the weapon you don’t expect to see. Achieving Operational Sustainability Worldwide: Weapons Used in Mass Casualty Attacks at Venues and Facilities 7
10 | 866-297-5454 • www.mcintoshcomm.com A New Standard for Weapons Detection Improving the Experience for Security Personnel Relying on old standards alone, today’s systems of people, processes, and technologies are simply not equipped to handle the current environment, and this problem negatively impacts the security personnel we rely on daily to keep our public spaces safe. While the private security industry employs over 1 million people at any given time (Forbes), it is subject to as much as 300% turnover annually (guardsystemsinc.com), which means that roughly 3 million individuals work as security officers every year — for an average of just 4 months each. What’s more, when pay is often very low, and visitor frustration with guards in slow-moving, high-contact entrances can be so high, it’s no wonder security personnel quickly move on from their roles. All of this amounts to low levels of experience and expertise on guards’ part — which of course can contribute to more potential threats getting through. IN 1 YEAR, THE SECURITY INDUSTRY: EMPLOYS 1M PEOPLE AT A GIVEN TIME 1 WITH A 300% TURNOVER RATE 2 RESULTING IN UP TO 3M SECURITY PERSONNEL AVERAGING 4 MONTHS’ TENURE EACH 1. Forbes 2 . Guard-Systems, Inc. Defining a New Standard Defining a new standard in venue security for the public spaces we gather in and enjoy, and evaluating the technologies that can maintain this standard, relies on the following core tenets: Guest experience: A new technology standard for weapons detection that is operationally sustainable will meet venues’ objectives to elevate both guest experience and safety, helping venues ensure their visitors can avoid unsafe and unpleasant crowding while enabling the highest degree of safety. Venues that prioritize a delightful guest experience, and a safe one, should not need to choose between the two. Speed into the venue: The new standard will enable entry into the venue at regular walking pace, allowing visitors to flow in freely and eliminating crowded entrances and long lines — both unpleasant and unsafe experiences for visitors. It must clear guests quickly without causing them to stop and divest of their bags and personal items, so as to avoid creating “soft target” scenarios.’ Stopping fewer persons — and only those who truly pose threats based on a system that detects weapons, not just any metal object — protects more individuals and safeguards the venue as a whole from harm to both its visitors and its brand.
11 | 866-297-5454 • www.mcintoshcomm.com Weapons detection — not metal detection — through AI and automation: Modern technologies like sensors and artificial intelligence are capable of distinguishing everyday metal items from weapons threats. Adding the ability for individual venues to flexibly set sensitivity settings, to ensure everyday items are not mistaken for weapons capable of resulting in mass casualty events, allows venues to achieve the detection accuracy and alarm rate suitable to their operational needs. Knowing which visitors are walking through with simple, harmless everyday metal objects and which have potential threats on their person will go a long way toward relieving guard fatigue — as will the ability to pinpoint where on a person’s body or bag a potential threat item is located, accelerating and focusing the search and issue resolution process. Improved security posture: A new standard should make guards’ lives easier, resulting in improved operational sustainability and reduced security staff fatigue by not only reducing the alarm rate but facilitating the “next step” every metal detector introduces: pinpointing where on a person or bag the threat was found, so that the guard’s search can be narrowed, streamlined, accelerated, and simplified. Operationally sustainable alarm rates: Alarm rates must more closely represent the actual threat levels at a venue, reducing the error rate to a more sustainable level for security staff while not compromising detection of weapons capable of mass casualty events. In reality, high alarm rates are not indicative of the true threat profile of a venue, since very few people are entering carrying weapons with the capability and intent to do harm. But finding those very few is nevertheless critical to securing our public spaces. Removing the burden from security staff to visually assess high false alarm rates, by deploying automated weapons detection technology, could relieve the high potential for fatigue that security officers so often experience. And while no detection technology is perfect, dramatically lowering the alarm rate to more closely match the actual threat profile of a venue could help guards target their efforts only on those individuals who present a threat — increasing security overall and improving the accuracy and effectiveness of the work they do. Measurable outcomes for continuous venue improvements: A new standard for weapons detection would ensure the technology is accountable for its own performance — leveraging modern data gathering and analysis methods to provide valuable information to venue security leadership about visitor flow rates and alarm rates so that they can always improve and refine their venue’s security posture using data-driven decision-making. The ability to review and compare these metrics across years, months, weeks, days, or even down to short, minute-by-minute intervals can give security teams the insights they need to understand when to increase or decrease staff, open or close entrances, redirect visitor flow, and more efficiently deploy resources. Access to these metrics, including detailed metrics about what types of threats are being caught by security screening systems, can also assist in operational decision-making, helping venue management teams take a security first approach to resourcing decisions in support of teams across concessions, retail, merchandise, and other venue operations. Increasing efficiency without sacrificing guest security — all while maintaining a delightful guest experience across every venue entrance — is possible with better metrics for better operational and security planning purposes. These can be gathered at the entryway of major venues with the right physical security technology. A New Standard for Weapons Detection Contact us to learn more about how to protect your visitors, workforce, and facilities with touchless security screening.
12 | 866-297-5454 • www.mcintoshcomm.com Technology and communications integration: Finally, under a new standard, technology for weapons detection at entryways should integrate seamlessly with other venue technologies, so as not to create an undue burden on IT teams to operate and integrate it, and to avoid introducing the further risk of human error into the system. Digital technologies have the potential to add eyes and ears to critical entryways, and the ability to integrate a new technology like automated weapons detection with existing camera and video management systems, communications, analytics, and other venue security technologies is critical to establishing an overarching, integrated security ecosystem that can become more than the sum of its parts. When security teams keep an eye on critical entryways across their venue remotely, from a central command or SOC (Security Operations Console), they can respond more quickly and even proactively to mitigate and prevent threat scenarios as they unfold, wherever they occur. Likewise, when guards at entryways detect potential threat scenarios like unruly patrons, a threat resolution issue requiring backup, or simply additional staffing support due to increasing guest volume, they should be able to reach out along existing communications channels discreetly and quickly to alert security leaders and other colleagues like law enforcement to the need for backup. Walk right in without stopping No-contact weapons detection Only stop potential threats: not everybody No dangerous “soft targets” created by slow-moving lines Free up security teams’ time and energy for actual threats Reduce false alarm rate to keep the flow of guests moving For guests, this means: Accelerated speed into a venue equals better security. Takeaway: Today’s technologies should accelerate guests’ speed into a venue — not set them back — adding up to both better safety with no soft targets and a better guest experience with no unnecessary stopping. A New Standard for Weapons Detection
13 | 866-297-5454 • www.mcintoshcomm.com Remove the Burden From Your Security Teams Modern technologies can distinguish metal items from threats. There’s no need to rely on humans to do what today’s AI (artificial intelligence) and ML (machine learning) algorithms are so good at: discriminating between everyday metal items and threat objects. In contrast with analog metal detector technologies, today’s standards remove the burden on security teams to find and visually identify threat objects. People’s time is freed up to resolve true threats both at the threshold and at different locations throughout a venue. Takeaway: Security team resources should only be focused on true potential threats — not on everyone carrying harmless metal items. Targeted searches supported by AI and ML accelerate the work security teams do to find true threats, so they aren’t overwhelmed by false alarms. It also saves valuable resources, allowing teams to re-deploy to new locations for more complete venue coverage. What can AI see that we can’t? • Who is carrying the threat: the visual cue moves with the person. The alarm rates by event types. • Which person in a group is a potential threat, even when two or more people are passing through the system at a time. • Where on a person the threat is located — whether concealed on their person or in their bag. • How many threats are on a person — even detecting multiple threats on a person or group walking through. A New Standard for Weapons Detection
14 | 866-297-5454 • www.mcintoshcomm.com Takeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more pro- keaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more proImplement Continuous Improvements to Your Security Posture Security technologies should be accountable for their own success. Unlike analog metal detectors, modern weapons screening technologies can provide analytics so teams can keep improving their venue security — learning from the past and planning for the future. Use the data gathered to improve future outcomes. With insights into key metrics about venue security, you can improve staffing decisions for both security and operational teams, streamline ConOps, inform training, and improve both guest — and guard — experiences. Venue security metrics help teams ... Takeaway: Today’s technology — and tomorrow’s — can provide analytics in support of better operational and security decisions. A more proactive approach means better security. Plus, it streamlines resource use, better prepares guard staff, and enhances the guest experience. To support a proactive security posture in these ways ... Know what threat items come into your venue, along with when and where they show up most. Learn what benign items alarm the system most often, causing harmless visitors to be stopped. Understand when and where visitor flow peaks, and what impact event type has on flow rates. Proactively inform key leaders after pre-defined events, for visibility across the organization. Train staff in what threats to look for, and at what entrances, times, and event types they are most likely to attend. Streamline ConOps by inviting guests to hold out or simply not bring items that could raise false alarms in the system. Adequately staff high-flow and/or highalarm areas and times, and plan how and when to redirect guests at peaks. Support decision-making for operational staff (concessions, ticketing, guest services, retail) at peak flow areas and times. Takeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more pro- Takeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more pro- Takeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more pro- keaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more prokeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more prokeaway: Today’s technology—and tomorrow’s—can provide analytics in support of better operational and security decisions. A more proA New Standard for Weapons Detection
15 | 866-297-5454 • www.mcintoshcomm.com The Path to a New Standard There is no current weapons detection standard that meets the needs of today’s threat environment and the public spaces that must operate in it. But we propose there should be. Weapons capable of producing mass casualty events at public venues differ fundamentally from those most likely to cause harm on airplanes, which differ still from the threats most likely to be encountered in courthouses and jails. Every venue requires its own unique approach to security. The ability to distinguish everyday metal items from guns, large knives, and IEDs — really, any threat item at the size that your venue’s team determines is important — is vital to achieving the operational sustainability that best suits the unique needs of your location, people, and processes. By leveraging modern technologies, this new standard should not only provide for weapons detection by distinguishing weapons capable of mass casualty events from those everyday metallic objects we carry with us every day, it should also help to focus guards’ efforts during the resolution step: a two-fold approach to moving the vast majority of crowds into a venue quickly, safely, and in an enjoyable way, reflective of the brand and visitor experience the venue leadership wants to achieve while advancing potential threat actors to and through resolution steps swiftly and discreetly. That same standard should help teams to better understand their venue, improve their ConOps, and connect seamlessly with other security technologies deployed throughout the venue, achieving a multi-layered approach. Evolv Technology proposes that this standard would rely on the latest technologies available to achieve weapons detection sustainably across venues and flexibly balance an exceptional guest experience with extremely high levels of physical security. We also propose that this standard would integrate smoothly with other venue technologies, to ensure that no IT team would bear the undue burden of connecting these technologies and operating them in complex or non-failsafe ways. Conclusion
Evolv Express® System
17 | 866-297-5454 • www.mcintoshcomm.com Evolv Express System Touchless Security Screening Evolv Express™ The days of invasive weapons screening are over. Screening procedures that rely on metal detectors, hand wands, and invasive bag checks are slow and manual, resulting in uncomfortable, and unsafe, crowding. Introducing Evolv Express® Evolv Express is the world’s first and only touchless security screening solution that meets all of the post — pandemic security screening requirements. Express is proven to operate up to 10 times faster than traditional metal detectors with its duallane, free-flow entrances and fusion of new sensor technology and artificial intelligence. The system is built to spot weapons while ignoring most harmless personal items while visitors walk through at a natural pace. Families and groups of people can now walk in together without long lines. It’s a welcoming experience and allows them to make their way to the concessions or seats quicker. AI differentiates personal items from threats. Unlike traditional metal detectors, Evolv Express uses advanced sensor technology and artificial intelligence to screen guests while they walk through at a natural pace — without always having to stop and hand over their belongings. Express offers a dual-lane, free-flow system proven to operate up to 10 times faster than traditional metal detectors, alerting operators to the potential presence of weapons while ignoring most harmless personal items like cell phones, keys, and coins. See potential threats for faster issue resolution. When a potential threat is detected by the system, real-time image-aided alarms show guards where the potential threat is located on a person or in his or her bag. This greatly reduces the amount of physical contact required and allows guards to act quickly and efficiently. Prioritize the guest experience. Families and groups can enter your venue together without long lines and without invasive checks. It’s a welcoming experience that maintains dignity and accelerates entry for your guests and employees while keeping venues and facilities safe from threats. Fastest One dual-lane Evolv Express system provides the same screening capacity as anywhere between four and eight walkthrough metal detector lanes. Most Convenient Personal items remain in pockets and bags, and the vast majority of guests have a touchless experience. Most Effective An integrated system of people, process, and technology provides the most effective detection of crowd threats.
18 | 866-297-5454 • www.mcintoshcomm.com Evolv Express System Fast and Efficient: Screen 3,600 people per hour, 10X faster than metal detectors. Easy to Operate: See where the threat is located, reducing search time and fatigue. Flexible and Portable: Ideal for indoor and outdoor use, easy to set up and move. Integration: Communicate alerts to other security technologies across a venue. Analytics: Support post-event analysis and a proactive security posture with the web-based and mobile-enabled app. Only Evolv Express® Advance a proactive security posture. With Evolv Insights®, the accompanying web-based and mobileenabled analytics application, Evolv Express can account for its own performance, supporting post-event analysis and future operational planning. View visitor arrival curves and alarm rates by entrance, time, and date to understand where and when the flow of people — and threat objects — peak. Staff entrances accordingly for a proactive approach to security and operations. Integrate with security technologies across your venue. Evolv’s Open API and easy-to-configure integrations with security technologies like Access Control, VMS (video management systems), and Mass Notification Systems are built into Evolv Express, allowing critical notifications and alert images to be communicated to the extended security ecosystem throughout your venue. Teams at the SOC (Security Operations Center) and other locations can swiftly receive unverified and verified threats, requests for assistance, and location information from Express, initiating security protocols and procedures when a weapon is identified at the system to better protect your guests and employees. Seeing is believing. Contact us to learn more about the leading AI-powered weapons detection system on the market today.
19 | 866-297-5454 • www.mcintoshcomm.com Evolv Express System Web-Based or Mobile Physical Security Management The complementary application to Evolv Express, MyEvolv Portal, provides the ability to interact with Evolv Express through a singular interface. The portal provides web-based or mobile access to Evolv Insights™ analytics, global support, and service documentation, and Evolv Express system administrator functions, like proactive notifications and remote scanner access and management. Benefits Interrogate Security Metrics With Evolv Insights, security and operations teams can make data-driven decisions to strike the best balance of guest experience and physical security, more accurately deploy staff based on visitor flow and alarm rates, redirect traffic to eliminate crowding, and better prepare teams for the exact types of threat and benign items typically encountered at a venue. The ability to investigate past trends and interrogate similar, previous event types for multi-event venues, helps leadership improve efficiency and resource use across physical security, guest services, concessions, retail, and other critical teams. Manage Evolv Express Systems Remotely Administrators can remotely access and manage Evolv Express systems using the same functions available on the tablet interface, as if they were co-located with the system. Real-time remote Express system management is now possible with the ability to define Evolv Express configuration and detection settings, view system analytics, enable wireless capabilities, and perform remote troubleshooting tasks. Access Global, 24/7 Evolv Technical Support From a web browser or the MyEvolv mobile app, any user with access can log in, reach out to the global Evolv technical support team, walk through self-guided troubleshooting steps, or browse user- and administrator-level documentation to access the level of support they need to get scaled up quickly with Evolv Express. “With the Express tablets, we know exactly where the issue is located and can focus on that area — whether a student’s bag, shoulder, ankle, or waist. With the metal detectors, we had to search everything. Now, we can focus on a specific area, which makes the secondary checks non-intrusive and much faster.” — Clifton Wilson, Security Manager, James Island Charter High School 01 Augment Your Intuition: Managing by walking around is critical to physical security at a venue. But when you can’t be everywhere at once, you don’t want this valuable approach to limit the efficacy of your teams. And while gut feel is especially important when guest safety is at stake, backing up your intuition with evidence is crucial to avoiding accusations of subjectivity or bias. A study of senior physical security leaders performed by Microsoft and Accenture found that those surveyed identified these as the top two challenges facing physical security operations today. Know What You Don’t Know: Accessing data from every entryway, every visitor, and every alert to a physical security system eliminates the need to lead by gut feel alone. It can augment the qualitative decisions made every day about security ConOps (concept of operations) and staffing with the quantitative evidence you need to back them up. How would the way you manage physical security across your venue change if you knew… • Total visitor flow rate, daily, hourly, and over the past month, across every entrance and sensitivity setting? • Clear rate—that is, how many guests didn’t alarm the system—by entryway? • Clear rate, on average—hourly and monthly—for each system and entryway? • A running tally of visitors daily… able to be filtered by date range and time down to 5-minute increments? 1. Reactive threat management 2. Intuition-led decision-making based on subjectivity “These challenges—operating reactively and improving decision-making—make it difficult to be proactive. This puts your people, brand and reputation at risk.” — The Future of Physical Security, Microsoft & Accenture
20 | 866-297-5454 • www.mcintoshcomm.com Evolv Express System Situational Awareness Cameras Integration-Ready High-Resolution Imagery Give Your Team Eyes on Your Entrances by Utilizing the Front & Rear Evolv Express® screening system cameras. Creating an environment where visitors feel safe — and actually are — is your top priority. Often, added security means more manpower, but not with Evolv. With Evolv Express®, you now have the ability to integrate available security cameras directly into your security operations center (SOC), video management system (VMS), or other AI video analytics system. Unlike traditional screening methods, the Evolv Express® touchless security screening system offers several situational awareness capabilities and integration opportunities. For example, through your MyEvolv Insights portal, you have the ability to observe visitor arrival curves and alert rates down to 5-minute intervals while simultaneously viewing real-time streaming video of the screening site. Express enables you to access and connect the front and rear cameras located on the systems situated at your entrances directly into your systems, giving you eyes on the front door even if you’re miles away. Benefits Improved Situation Awareness See visitors enter, monitor general flow and the screening process and resolution for an overall improved venue security posture. Capture Front-On-View of Visitor With cameras situated at approximately 2 meters high, you can achieve an ideal capture of front-on-views of your visitors as well as those leaving the screening area. Easy SOC Integrations Easily integrates into security operations center, video management system (VMS), and other AI video analytics systems. Front & Rear Situational Awareness Cameras
21 | 866-297-5454 • www.mcintoshcomm.com Evolv Express System Request Assistance Enhance Your Security Response With Integrated Communications Seamlessly integrate critical communications with weapons screening technology. A host of technologies, processes, and protocols for venue security are available to your teams. But seamlessly integrating the most critical communications into your current process and technology landscape shouldn’t be a burden. When your staff needs to reach out across your existing security ecosystem — for help from other team members, supervisors, or adjacent teams like law enforcement — communications should happen as soon as your staff, and your guests, need it. Ensuring a frictionless guest experience while achieving unparalleled levels of security by detecting weapons at your entryways is the work of Evolv Express. But our technology relies on your people and processes for successful issue resolution. And when your teams need extra help to complete this work, whether because of visitor overcrowding, staffing constraints, a guest health emergency, or an escalated threat situation that needs additional personnel to resolve, it is critical to leverage your existing security processes and systems so that help can arrive as soon as possible. With Evolv Express Request Assistance, this communication happens instantaneously. And by integrating seamlessly with your existing processes and technologies, Request Assistance means the right resources can help your teams, and your guests, as soon as possible. Request Assistance Icon
Evolv Express® Technology ty at a venue. But when you can’t be everywhere at once, you don’t want this d while gut feel is especially important when guest safety is at stake, backing usations of subjectivity or bias. A study of senior physical security leaders performed by Microsoft and Accenture found that those surveyed identified these as the top two challenges facing physical security operations today. way, every visitor, and every alert to a physical security system eliminates the need to lead e every day about security ConOps (concept of operations) and staffing with the quantitative r venue h, across m—by em and ange and ity roving decision-making—make it difficult to be proactive. This puts your people, hysical Security, Microsoft & Accenture
23 | 866-297-5454 • www.mcintoshcomm.com Evolv Express Technology Evolv Insights® Analytics Eliminating the Guesswork Data-Driven Security Decisions A powerful analytics dashboard that provides you and your team with the ability to easily access and visualize your security screening system performance, visitor flow, location-specific performance and more. Imagine knowing how many visitors enter your venue, where and when they enter most, and how many of them alarm your security systems with what types of objects. These metrics — and others — power more proactive, data-driven security and operations decisions for customers of Evolv Express®. As the companion application to the Evolv Express® weapons detection system, Evolv Insights® offers powerful analytics through the secure MyEvolv Portal, accessible in a standard web browser or mobile interface. With Evolv Insights, security and venue operations teams can review, analyze, and interrogate metrics generated by Evolv Express to make better, data-driven decisions related to security, staffing, resource use, visitor flow, and more. Evolv Insights provides summary dashboards and drill-down analytics for visitor arrival curves, alarm rates, and alert types across every Express system throughout your venue or facilities, viewable over time down to 5-minute increments.
24 | 866-297-5454 • www.mcintoshcomm.com Evolv Express Technology 12 there is a training problem with a guard, Evolv Insights® enables us to identify and address it,” Mulligan notes. smaller number of people were screened. In those instances, we can seek to identify the root cause— was there a problem with the system or was it a training issue with the security guards— and address it accordingly.” The reason we spent time in New York was driven by the fact that the city has a heightened level of security and a more sophisticated approach to security than other locations. Plus, New Yorkers can be tough and straight to the point; this was exactly what we needed.” - Anil Chitkara, Founder & Chief Growth Officer at Evolv Technology “With Evolv Insights, we know how many weapons were detected, how many were knives versus handguns, and which alerts were what we call nuisance alarms. We can even compare these security analytics across different event types.” — Greg Overstreet, Director of Security, Mercedes-Benz Stadium Easily Review, Analyze and Gather Insights Evolv Insights® is a powerful analytics dashboard accessible through the secure MyEvolv Portal. You can use it to comprehensively review, analyze, and gather insights from your Evolv Express screening systems at your various venue or facility locations. Explore and compare data such as visitor arrival curves and counts, system detection performance, alarm statistics and detection settings. Start Using Evolv Insights Today Without detailed analytics such as those generated by Evolv Insights, organizations cannot optimize security screening for efficiency and effectiveness. The Evolv Express creates wideranging benefits, and Evolv Insights accelerate these outcomes with real-time analytics. The Evolv team is committed to the success of every customer — training and coaching them on every aspect of Evolv technology, including Evolv Insights analytics. Evolv Express® System and Evolv Insights® for Weapons Screening 10 ways to use weapons screening data from Evolv Insights® to improve safety: 1. Optimize use of security staff. 2. Eliminate wait queues. 3. Enhance security efficacy. 4. Reduce and streamline secondary screening. 5. Track and analyze weapons detection. 6. Identify staff who need additional security training. 7. Change guest arrival times for improved experiences. 8. Assign risk based on extracurricular event. 9. Accelerate incident response. 10. Share evidence with law enforcement. “The Grand Ole Opry team hit the ground running with Evolv Insights and they generate automated reports that they review every week. For the Ryman Auditorium team, we generate those reports each week and provide them with an interpretive grid. The analytics from Evolv Insights works beautifully for both of them.” — Allison MacHaffie, Customer Success Manager, Evolv Technology
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