7 | 866-297-5454 • WWW.MCINTOSHCOMM.COM SAFE HOSPITALITY OVERVIEW CREATING SAFE HOSPITALITY In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. Motorola Solutions envisions a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined. MSI has made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyze, communicate, and respond to unfolding incidents or threats. With so many factors to consider from providing the ultimate guest experience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and teamspecific applications that help automate security, monitor tasks, and streamline operational processes. These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an expectational customer experience. CRE TING SAFE HOSPITALITY In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined. LMR MISSION-CRITICAL COMMUNICATIONS COMMAND VIDEO SECU ACCESS SAFE HOSPITALITY At Motorola Solutions, we’ve made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyze, communicate and respond to unfolding incidents or threats. With so many fact rs to consider from providi g the ultimate guest xperience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and team-specific applications that help automate security, monitor tasks and streamline operational processes. These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an expectational customer experience. EXAMPLE USE CASE: DISRUPTIVE GUEST Our Safe Hospitality integrated ecosystem allows you to address everyday disruptions as well as emerging situations through the four pillars — Detect, Analyze, Communicate and Respond. We will explore how these pillars work together to address your facility’s challenges through the example of responding to a disruptive guest. WATCH NOW
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